PRIVACY NOTICE
Last updated: February 2026
1. Information We Collect
We collect information you provide when placing an order, creating an account, or contacting us. This includes your name, email address, phone number, delivery address, and payment information. We also collect technical data such as your IP address, browser type, and browsing activity on our website.
2. How We Use Your Information
Your information is used to process and deliver orders, communicate with you about your purchases, improve our website and services, and comply with legal obligations. We may also use your email address to send order updates and, with your consent, promotional communications.
3. Payment Information
Payment processing is handled by secure third-party payment providers. We do not store your full credit card number or payment credentials on our servers. All transactions are encrypted using industry-standard SSL technology.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with delivery partners to fulfil orders, payment processors to complete transactions, and legal authorities when required by law.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of seven years for tax and legal purposes.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can update your account details at any time or contact us to request changes. You may also opt out of promotional communications at any time.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy notices of any third-party sites you visit.
9. Changes to This Notice
We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this notice periodically.
10. Contact Us
If you have any questions about this Privacy Notice or how we handle your personal information, please contact us via the details on our Contact page.